More direct bookings through guest trust
Travelers read an average of 6–12 reviews before booking a hotel. Gradefy helps you collect genuine post-stay feedback, showcase it on your direct booking page, and reduce dependency on OTA review scores you can’t control.
Challenges with reviews in hotels
Sound familiar? These are the review management problems that hold hotels businesses back.
OTA platforms own your reviews — if you leave Booking.com or Expedia, years of guest feedback disappear
No way to collect reviews for your direct booking channel that guests actually see and trust
Responding to reviews across multiple platforms is time-consuming and easy to miss
Seasonal fluctuations make it hard to maintain consistent review volume year-round
How Gradefy helps hotels
Purpose-built solutions for the review challenges your industry actually faces.
Post-checkout email campaigns automatically request reviews 24–48 hours after departure when the experience is still fresh
Embed a review carousel on your direct booking page to build confidence and reduce OTA dependency
Centralized dashboard gives your front desk team one place to monitor and respond to all guest feedback
Automated campaigns maintain steady review flow even during off-season with smart timing and follow-ups
Key features for hotels
The Gradefy features that matter most for your business.
Post-stay automated email campaigns with configurable delay timing
Carousel and grid widgets designed for hotel booking pages
Analytics dashboard tracking guest satisfaction trends over time
AI moderation to filter spam and flag service issues for management
“We added the review carousel to our direct booking page and saw a 31% increase in direct reservations. Guests trust reviews from real travelers, and we finally own that social proof.”
Henrik Andersson
Revenue Manager, Velora Hotels
Ready to grow your reputation?
Start collecting verified reviews with Gradefy today. Free — no credit card required.
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